التعليمات
What makes MARAL GIFTS different from other flower delivery services in Dubai?
MARAL GIFTS stands out in the Dubai luxury market for its exclusive selection of premium fresh flowers, bespoke arrangements, and an unmatched level of personalized service. Our commitment to excellence is evident in every bouquet we deliver.
What is the difference between your Fresh Flowers Collection and Infinity Rose Collection?
Our Fresh Flowers Collection features a range of exquisite, hand-picked flowers known for their vibrant colors and fresh fragrance, perfect for any occasion. In contrast, our Infinity Rose Collection consists of specially preserved roses that maintain their beauty and elegance for up to a year, offering a lasting and unique floral experience
How do you ensure the freshness of your flowers?
We source our flowers from the finest gardens globally and prepare them for delivery with meticulous care. Our logistics and delivery process is optimized to ensure that your flowers arrive fresh and in pristine condition
Can I customize my flower arrangement?
Absolutely! At MARAL GIFTS, we pride ourselves on offering personalized services. You can customize your arrangement by contacting our team of expert florists who will work with you to create a design that perfectly suits your preferences and occasion.
What areas do you deliver to in the UAE?
We offer daily delivery services across all emirates in the UAE. Whether you are in Dubai, Abu Dhabi, Sharjah, or any other emirate, you can rely on MARAL GIFTS for prompt and reliable flower delivery.
How can I place an order?
Orders can be placed through our user-friendly online platform. Simply, select your desired arrangement, and follow the prompts to complete your purchase. If you need assistance or wish to make a special request, our customer service team is readily available to assist you.
Do you provide same-day delivery?
Yes, we do offer same-day delivery for orders placed before a specific cut-off time. Options about delivery times and cut off times can be found at the time of checkout, on cart page
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards, online payment platforms . Our payment process is secure, ensuring your details are protected.
Can I order flowers for an event or corporate function?
Certainly! MARAL GIFTS specializes in providing luxury floral arrangements for events and corporate functions. Contact our events team to discuss your requirements and let us add a touch of elegance to your event.
How can I ensure my flowers last longer?
Upon delivery, we include care instructions to help you maintain the freshness and beauty of your flowers. Tips include proper watering, avoiding direct sunlight, and trimming the stems.
What should I do if I am not satisfied with the quality of the flowers?
At MARAL GIFTS, we are committed to delivering luxury and excellence with every bouquet. If you are not completely satisfied with the quality of the flowers received, please contact us immediately. Our dedicated customer service team will swiftly address your concerns and take appropriate measures to ensure your satisfaction. We pride ourselves on our commitment to quality and our customer-first approach, ensuring that every experience with MARAL GIFTS is a delightful one.
How can I track my order?
Once your order is placed, you will receive a confirmation email with a tracking number. You can use this number on our website to track the real-time status of your delivery.